AI solutions for Supply Chain & Logistics
We help cut through the artificial intelligence hype and implement AI for tangible benefits.
Before kickstarting product development, we discuss what problems you are trying to solve and thoroughly study your infrastructure and data assets. Only then do we scope your AI project. Knowledge sharing with your team and customer data security are also core pillars of our approach.
HOW WE HELP CLIENTS
Data Mining & Analytics
Leveraging AI to gather, clean, and analyze data about historical sales trends, your customer lifetime value, channel performance, buying behavior patterns, and other critical drivers to improve your retail sales forecasting, inventory management and customer engagement
Conversational commerce
Building intelligent chatbots that can automate email communication or interactions with customers on your website, providing answers to their queries instantly, 24/7. Chatbots help customers make a buying decision while taking over 60% of your help desk activities
Personalized experience
Creating smart recommendation engines and other AI solutions to personalize customer experience and your ecommerce product recommendations using data from the customer’s past purchases, search history, or ML-based sentiment analysis
Autonomous shopping systems
Bringing in-store experience to greater heights with smart store solutions, from checkout-free shopping to smart shopping carts, which are based on machine learning or computer vision and help enhance social distancing or provide targeted advertising
Customer segmentation
Leverage customer segmentation machine learning to know customers who respond to new promotions or new products or discounts, or to identify new personalities based on groups of attributes that went unnoticed to a human eye. This will open ample opportunities for better targeting.
Fraud prevention
Keep cybercrime at bay and secure customer data with AI and deep learning fraud detection software. AI is able to detect and flag suspicious activity in seconds, preventing false returns, employee thefts, loyalty fraud or account takeovers.
Intelligent automation
Boost your shop-front and back-office operations with better customer service, and smart paperwork, staff and product management. Intelligent automation can help you cut expenses on customer support while making it available 24 hours a day, and provide you with granular data on shelf inventory and customer buying patterns.
Competitive intelligence
Track your rivals’ digital footprints with automated competitive intelligence programs that bring you relevant competitive intel in real time, enabling your business to respond immediately.
FEATURED CAPABILITIES
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WHAT WE DO
We research and create new technological solutions based on your business challenges to further develop them into brand-new marketable products, processes, or services.
Customer segmentation
Leverage customer segmentation machine learning to know customers who respond to new promotions or new products or discounts, or to identify new personalities based on groups of attributes that went unnoticed to a human eye. This will open ample opportunities for better targeting.
Customer journey mapping
By gathering data on how your shoppers buy, why and where, AI helps you achieve higher rates of cross-selling/upselling, get more positive social media mentions or flag anomalies in buying patterns at a granular level so that you can speedily remove friction from the customer journey.
Sentiment analysis
Make sentiment analysis extremely easy for predictive analytics, better customer engagement or the identification of key influencers. An NLP and ML-based app that understands the emotional tone of a statement will help you track social media mentions, detect urgent customer service tickets, and guide your team in interactions by gauging human signals.
Ecommerce product recommendations
Keep an eye on customers’ behavior, including prior purchases and preferences, with AI and ML technologies to personalize interactions with them. Personal product recommendations drive loyalty and conversion rates through tailored offers, location-sensitive recommendations, or recommendations based on a customer’s activity.
Demand-supply alignment
Unlock the power of sales forecasting software and optimize your inventory or product mix with AI that is able to analyze data on local trends and seasonal changes in customer behaviour, whether in-store or online. The valuable insights will allow you to adapt in-store product displays, avoid stockouts, have inventory in the right place and at the right time, and price better.
Competitive intelligence
Track your rivals’ digital footprints with automated competitive intelligence programs that bring you relevant competitive intel in real time, enabling your business to respond immediately. A 360-degree view of why you win or lose deals will help your teams improve engagement with customers and grow sales.
FEATURED CAPABILITIES
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